Shipping

Every pair you order from SoleSeason is packed with care and sent out with a tracking number, so you can follow your sneakers from our warehouse to your door. We ship worldwide, and delivery takes 7-15 business days.

Shipping costs and delivery times

• Free shipping on orders over $50.
• Delivery takes 7-15 business days.
• Every order ships with a tracking number.

Tracking details are sent once your order is on its way. Give the tracking a little time to update after dispatch, especially on international routes where scans can lag for a day or two.

Checkout and payment

Checkout is secure, so your details stay protected while you pay. If something goes wrong during checkout, message us on WhatsApp or use the contact form and we will help you sort it out.

Returns

If a pair does not fit or is not what you expected, you can return it within 30 days of delivery. Keep the sneakers in the condition you received them and reach out first so we can guide you through the return. When your rotation needs a fresh pair for a retro release or an everyday outfit, we want the process to stay simple from checkout to doorstep.

Questions about your order

For anything about shipping, tracking or a return, contact us on WhatsApp or through the contact form. We answer questions about your order and help you keep track of where your sneakers are.